1. Full Refund Guarantee
We stand behind the quality of our digital products and customer satisfaction is our priority. If you are not satisfied with your purchase for any reason, you are eligible to request a full refund.
2. Refund Eligibility
Customers may request a full refund within the eligible refund period after purchase. Refund requests may be submitted if:
- The product does not meet your expectations
- You purchased by mistake
- You experience technical issues accessing the files
- You are dissatisfied with the content or membership
3. Refund Process
To request a refund, customers must contact our support team with their order details, payment information, or transaction ID. Once verified, the full refund will be processed through the original payment method.
Refund processing time may take approximately 7 to 10 working days.
4. Duplicate Payments
If you are charged multiple times for the same product due to a technical issue, duplicate payments will be fully refunded after verification.
5. Access Issues
If you face any problems receiving your product, membership, or download links, our support team will either resolve the issue promptly or provide a full refund if the problem cannot be solved.
6. Order Cancellation
Customers may request order cancellation and a full refund before or after product access by contacting support within the refund eligibility period.
7. Support and Contact
For refund requests, payment issues, or technical assistance, please contact:
Email: support@minibooksbd.com
WhatsApp: 01756658524
8. Policy Updates
Mini Books reserves the right to modify or update this Refund Policy at any time. Any changes will be reflected on our website.